Director of Operations
Position Summary:
Licensed Architect or Architectural Designer with 10 - 15 years experience with design, technical, and managerial focus. Manage staff and multiple projects simultaneously including staff workload and performance to ensure a balanced, efficient workload among all firm staff. Ensure projects progress on schedule, within external and internal budgets, and to client expectations.
Supervisory Responsibilities:
Supervise internal staff and/or external team members
Essential Duties and Tasks:
Principal responsibilities [+/- 80% of typical work week]
Staff Management – Manage and plan staff time as necessary to ensure projects are properly staffed to meet project goals and deadlines
Plan and conduct Weekly (or as otherwise needed) Staff Meetings to ensure projects are adequately staffed
Adjust and balance project staffing as necessary to meet shifts in project deadlines and priorities
Review Staff timesheets, Time Off Requests, etc. to ensure accurate time allocations
Conduct periodic staff reviews to discuss staff performance, promote staff growth, and support career goals
Provide guidance, mentorship, and training to staff
Ensure office standards, templates, and guidelines are followed on all projects
Review (QC) project drawings and specs for all projects prior to distribution
Review Proposals and Contractual Agreements prior to distribution to Clients, Consultants, etc.
Review Invoices prior to distribution to Clients
Project Management – Manage projects to successful completion based on client and firm goals, budget, schedule, and expectations.
Refer to additional Project Management responsibilities as further defined in the Architect Job Description.
Additional responsibilities include:
Develop client, project, and services opportunities consistent with firm marketing goals
Expand existing and cultivate prospective client relationships
Expand existing and cultivate prospective project and service opportunities
Assist in the development of proposals
Participate, as requested, in client interviews/presentations
Supply relevant project/client data (i.e. project/service/“value-adds” statistics, project rendering/photographs, public relation opportunities) to accounting and marketing groups
Contribute to the financial growth of the firm through effective project & client management
Prepare and monitor tasks to accomplish and coordinate design or technical work for one or more projects. Work to be consistent with client requirements/expectations, contract and fee agreements, schedule, and Firm Standard Operating Procedures (SOPs).
Develop owner-architect, consultant, and contractor agreements. Ensure terms of agreement are followed. Report owner/contractor/regulatory changes that might require supplemental/additional services.
Determine and monitor staffing requirements for assigned projects based on budget, schedule, and other project requirements. Make recommendations to firm management relative to personnel needs.
Monitor and regularly report project progress and team performance to client and firm management. Report scope changes, decisions & other information that may affect schedule and/or costs.
Continuously instruct, guide, and counsel clients & project team(s) regarding firm and project SOPs, strategies, and expectations
Supervise staff as assigned in accordance with firm policies and applicable laws
Provide leadership; establish & communicate clear team member roles and performance standards
Prepare and conduct performance reviews for staff under his/her direct supervision; provide input with regard to staff not under his/her direct supervision, as requested
Ensure firm policies are observed by staff under his/her direct supervision and, if necessary, recommend disciplinary action to management
Develop assigned staff capabilities through continuing education and mentoring
Maintain and expand professional and technical knowledge
Attend educational workshops presented by firm and review professional publications.
Develop a special expertise in an existing or new firm practice area or firm market sector
Participate in professional, business, and/or non-profit organizations
Contribute to team effort
Perform other firm duties as required
Qualifications:
Architect or Architectural Designer Position requires diploma from an NCARB-accredited architectural degree program. If licensed as an architect, North Carolina registration preferred. Additional qualifications: a minimum of 10 years design and construction phase experience in one or more of the following project types: Workspace, Higher Education, Healthcare, Automotive, Retail rollout, Food Service or Financial. Masters Degree, NCARB certification, LEED accreditation, or other professional certifications will be considered as a plus to your qualifications.
Technical and Professional Skills:
Extensive knowledge of governmental regulations, building codes, construction document preparation, contract administration, and architectural and sustainable design techniques.
Strong skills and abilities in the following: organization, time management and people management skills; written and oral comprehension, active listening skills, social perceptiveness, written and oral expression, problem sensitivity, deductive reasoning, critical thinking, active learning, ability to collaborate with a team, and be adaptable to changing priorities.
Knowledge in BIM software such as Graphisoft Archicad (preferred) or Autodesk Revit. Proficient in other programs, including Microsoft Outlook, Word, Excel, Project, PowerPoint, Bluebeam Revu, and/ or Adobe Suite products (Acrobat Reader, Pro, InDesign, Photoshop, Illustrator, etc.) Candidates with only “2D” AutoCAD or other CAD drafting experience in lieu of Graphisoft Archicad may be considered depending on the strength of their other skills.
Work Environment:
Work is performed inside a standard office environment with minimal noise levels. A “hybrid” work schedule may be a possibility for this position with 2-3 days a week working in the LAMBERT office in Winston-Salem with the ability to work the balance of the time remotely.
Physical Requirements:
Frequently required to sit, stand, bend, stoop, reach with hands and arms, talking, hearing, and grasping. May occasionally require lifting light to medium weights (10 - 20 pounds). Specific vision abilities required by this position include: close vision, distance vision, ability to adjust focus and the visual acuity to operate a keyboard. The physical demands are representative of those that must be met to successfully perform the essential functions of the position.
Travel Requirements:
This position may require occasional overnight travel.
Those interested in applying can send resume and portfolio to francievaughn@gmail.com